The Certified Medical Administrative Assistant (CMAA) Short Certificate Program at Wallace Community College prepares students for a rewarding career as the first point of contact in today’s healthcare offices. This comprehensive program equips students with the administrative, organizational, and communication skills needed to support the daily operations of medical practices, clinics, hospitals, and other healthcare facilities.

Through a combination of classroom instruction and hands-on learning, students gain practical experience in the essential functions of a medical office, including:

• Medical terminology
• Patient scheduling and appointment management
• Electronic health record (EHR) systems
• Medical office procedures
• Professional communication and customer service
• Medical records management
• Insurance, billing, and administrative documentation
• HIPAA compliance and patient confidentiality

Graduates of the program are prepared to provide exceptional administrative support while delivering compassionate, patient-centered service in a professional healthcare environment.

Upon successful completion of the program, students are eligible to sit for the national Certified Medical Administrative Assistant (CMAA) certification examination, providing them with a nationally recognized credential and expanding their employment opportunities in the growing healthcare industry.