Consumer Information

Students may review copies of documents regarding entities that accredit, license, or approve the College and its programs. George C. Wallace Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the Associate degree. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of George C. Wallace Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).  Information regarding accreditations is included in the College Catalog and Student Handbook and on the College website. Accrediting entities for the College are included here.

A tuition and fees schedule is included in the College Catalog and Student Handbook and on the College website. Information regarding tuition and fees may be reviewed here.

For information regarding estimated tuition and fees, books and supplies, and other educational and miscellaneous expenses for specific educational programs at WCC, students and prospective students may review the link for their chosen program of study. For additional information or to request a paper copy of the estimated cost of attendance contact:

Office of Financial Aid
Wallace Campus: (334) 556-2476
Sparks Campus: (334) 687-3543, ext. 4226
Or ask@wallace.edu

We recommend that you follow the Admissions steps located in the Next Steps to Success guide.  This guide can be found on the Admissions webpage by clicking here.

As part of The Equity in Athletics Disclosure Act, information on annual participation rates and financing of men’s and women’s sports in intercollegiate athletic programs is available upon request to students and the general public. Athletic disclosure information on Wallace Community College may be obtained by visiting the website provided by the U.S. Department of Education at http://ope.ed.gov/athletics/ and entering the College’s name and location (George C. Wallace Community College-Dothan). Interested individuals may also review the Equity in Athletics Disclosure Report here. For additional information or to receive a paper copy of the report, contact the office of Student and Campus Services, (334) 556-2587 or rspry@wallace.edu.

Each year, Wallace Community College prepares a “Campus Security and Crime Report” and distributes it to the College community. The report, which is issued by October 1, contains detailed information on campus police and security personnel, drug and alcohol abuse policies, sexual misconduct policies, crime prevention, crime prevention tips, information on reporting criminal activity, and timely warnings regarding campus emergencies. The report also includes statistics concerning crimes on campus. A complete copy of the Campus Security and Crime Report is located here. To review additional information regarding campus security, students and the general public may also visit the WCC Security website at https://www.wallace.edu/campus-life-resources/campus-safety/ or call (334) 556-2251.

To compare the cost of attending Wallace Community College to the cost of other similar colleges, you may access the National Center for Education Statistics College Navigator website to make your comparison. Once on the site, you may enter the name of the college you wish to research. WCC is listed as George C. Wallace Community College-Dothan.

Information about the College’s policy related to the use of copyrighted material including peer-to-peer file sharing and sanctions that may be imposed for violations may be found under the Acceptable Use Policy heading as outlined in the College Catalog and Student Handbook. Students and others are also reminded that copyright infringement is a federal offense punishable by law.

The College is a public educational institution of the State of Alabama and, as such, shall not allow on its premises, or at any activity it sponsors, the possession, use, or distribution of any alcoholic beverage or any illicit drug by any student, employee, or visitor. In the event of confirmation of such prohibited possession, use, or distribution by a student or employee, the College shall, within the scope of applicable federal and state due process requirements, take such administrative or disciplinary action as is appropriate. For a student, the disciplinary action may include, but is not limited to, suspension, expulsion, and/or arrest or referral to the appropriate law enforcement agency. For an employee, such administrative or disciplinary action may include, but is not limited to, reprimand, suspension, or termination of employment or requirement that the employee participate in and/or successfully complete an appropriate rehabilitation program and/or arrest or referral to the appropriate law enforcement agency. Any visitor engaging in any act prohibited by this policy shall be called on to immediately cease such behavior and shall be subject to other sanctions including referral to law enforcement officials for arrest and prosecution.

If any employee, student, or visitor shall engage in any behavior prohibited by this policy which is also a violation of federal, state, or local law or ordinance, that employee, student, or visitor shall be subject to referral to law enforcement officials for arrest and prosecution. Information concerning drug and alcohol abuse programs may be obtained by contacting the Student Affairs office at any college location. A copy of the College’s Drug and Alcohol Abuse Prevention Program Handbook may also be reviewed here.

Information on the College’s academic, career & technical health, continuing education, adult education, and distance education degree and certificate program offerings is available in the College Catalog and Student Handbook and on the website. For information regarding plans for future programs, contact the Office of the Dean of Instructional Affairs at (334) 556-2254 or jbrehm@wallace.edu. Information regarding the instructional course offerings available at the College may be reviewed here. Additionally, the entire College Catalog and Student Handbook may be reviewed here.

According to institutional data, 74.2% of the graduates who completed their programs of study during the 2022-2023 academic year are employed in their field or a related field or they have enlisted in the military. Questions regarding employment percentages may be directed to the Office of the Dean of Instructional Affairs, (334) 556-2254 or jbrehm@wallace.edu. Students wishing to review available job listings in the College’s service area may visit the Career Development Center on the Wallace Campus or contact the department at (334) 556-2208 or the Student Affairs Department on the Sparks Campus or contact the department at (334) 687-3543, ext. 4270. Students may also review current job listings on the College website.

In carrying out their assigned responsibilities, officials at Wallace Community College collect and maintain information about students. Although these records are property of the College, both College policy and federal law accord students a number of rights concerning their records. The Federal Family Educational Rights and Privacy Act (FERPA) establishes the rules and regulations regarding access to and disclosure of student records.

To fulfill FERPA requirements, the College has established policies regarding student records. These policies outline a student’s rights regarding his/her records, where records about the student may be kept and maintained, what kinds of information are in those records, the conditions under which the student or anyone else may have access to information in those records, and what action a student can take if it is believed that the information in his/her record is inaccurate or that the student’s rights have been compromised. Policies and procedures for privacy of student educational records are published by the Office of the Director of Enrollment Services/Registrar and are included in the College Catalog and Student Handbook and on the College website.  Policies and procedures regarding the privacy of student records may be reviewed here.

The College is also required to annually notify students of their rights under FERPA.

Students are provided an annual notice via email. The Annual Notification of Rights under FERPA and guidelines for requesting a paper copy of the notification may be reviewed here.

Interested parties may also obtain a paper copy of information regarding FERPA or the annual notification process by contacting the Office of the Director of Enrollment Services/Registrar at (334) 556-2470 or ksaulsberry@wallace.edu.

The primary purpose of student financial assistance programs at Wallace Community College is to assist students with meeting the cost of their education. All students are encouraged to apply. Wallace Community College is required to communicate the availability of financial aid programs to students and prospective students. Information regarding financial aid programs is included in the College Catalog and Student Handbook and on the College website. Individuals may also contact the Office of Financial Aid at the following locations:

Wallace Campus in Dothan
1141 Wallace Drive
Dothan, AL 36303-0943
(334) 556-2476
or
Sparks Campus in Eufaula
3235 South Eufaula Avenue
Eufaula, AL 36072-0580
(334) 687-3543, ext. 4226

Information regarding financial aid programs, services, and application procedures may be reviewed here.

Student Loan Code of Conduct: Wallace Community College does not participate in the Federal Student Loan program; however, the Office of Financial Aid will process private student loans as requested by students. The College adheres to a code of conduct regarding relationships with providers of private educational loans. The College’s Code of Conduct for Private Loans may be reviewed here.

Information regarding student demographics for student-athletes must be made available to potential student-athletes, their parents, high school coaches, and guidance counselors when an athletically related student aid offer is made. To receive this information, contact the office of Student and Campus Services, (334) 556-2587 or rspry@wallace.edu. Information regarding graduation and retention rates for student athletes may be reviewed here.

Wallace Community College maintains annual information regarding its graduation, transfer-out and retention rates for first-time full-time entering freshmen. While many students enter the College with varying educational goals, the College is required to disclose information for first-time, full-time entering freshmen who are certificate or degree-seeking undergraduates and have completed their programs within 150% of the normal time for graduation. Graduation, transfer-out, and retention rates are reported to the Department of Education through the Integrated Postsecondary Education Data System (IPEDS). Data regarding the College’s graduation, transfer-out, and retention rates can be found on the Institutional Effectiveness and/or the IPEDS websites. Additionally, students may request a copy of the report by contacting the Office of Institutional Effectiveness at (334) 556-2235 or msessions@wallace.edu.

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Wallace Community College is committed to equal opportunity education. The College is guided in philosophy and practice by the principle that individuals shall not be discriminated against on the basis of any impermissible criterion or characteristic including, but not limited to race, creed, religion, color, age, national origin, disability, marital status, sex (including pregnancy, sexual orientation, and gender identity), or any other protected class as defined by federal and state law.  Legitimate and reasonable access to facilities is available to all. This principle particularly applies to the admission of students in all programs of the College and in their academic pursuits. It is also applicable in extracurricular activities, all student services, employment of students by the College, and employment of instructors and non-instructional personnel. Therefore, Wallace Community College is in compliance with Title VI and VII of the Civil Rights Act of 1964, as amended; the Civil Rights Act of 1991; Executive Order 11246, as amended; Title IX of the Education Amendments of 1972, as amended; Section 504 of the Rehabilitation Act; and The Americans with Disabilities Act of 1990. Wallace Community College is an Affirmative Action, Equal Employment and Educational Opportunity Institution.

Title IX of the Education Amendments of 1972, as amended, prohibits discrimination on the basis of sex. Sexual harassment is a form of discrimination that is illegal under Title VII of the Civil Rights Act of 1964, as amended for employees and under Title IX of the Education Amendments of 1972, as amended, for students. Each campus of Wallace Community College has trained Compliance Coordinators.

Questions or complaints regarding other civil rights and Title IX may be referred to the following Title IX Officers or entity:

Information on the College’s instructional facilities and laboratories is available from the Office of the Dean of Instructional Affairs, 1141 Wallace Drive, Dothan, AL 36303-0943, (334) 556-2254. Detailed campus maps and facilities layouts may be found here.

The Net Price Calculator is a valuable tools for assisting students interested in calculating the cost of their attendance at the College. The Net Price Calculator may be accessed here.

WCC has a refund policy that stipulates the amount of tuition and fees to be refunded to students who withdraw from classes during a term. This policy is published by the Office of the Dean of Business Affairs. The refund policy is included in the College Catalog and Student Handbook, on the website and may be reviewed here. Questions regarding the calculations of refunds may be directed to the Office of Business Affairs at (334) 556-2206.

The federal government mandates that students who withdraw from all classes may only keep the financial aid (federal “Title IV” grant) they have “earned” up to the time of withdrawal. Funds that were disbursed in excess of the earned amount must be returned by the College and/or the student to the federal government. The repayment policy is available on the Web and in the College Catalog and Student Handbook. Policies regarding the return of Title IV funds may be reviewed here. Questions regarding the calculations of refunds may be directed to the Financial Aid Office of at (334) 556-2426.

Information regarding student rights and responsibilities is outlined in the Catalog and Student Handbook and is included in this document for review.

Students have the right to know the following information regarding financial aid at Wallace Community College:

• Financial aid programs available.
• Educational programs and services available.
• Cost of attendance for programs.
• Application process for all financial aid programs, including deadlines.
• How financial aid recipients are selected.
• Procedures for appealing decisions made by Financial Aid staff members.
• How the College determines financial need.
• How and when students will receive financial aid funds.
• Wallace Community College refund policy.
• Job description and rate of pay for any job assigned under the Federal Work-Study program.
• How the College determines if students are making satisfactory academic progress and what happens if they are not.

Students have the following responsibilities:

• Completing applications correctly and on time.
• Reading and understanding all materials sent from the Office of Financial Aid and other agencies.
• Keeping copies of all documents submitted to the Office of Financial Aid.
• Knowing and complying with the rules governing financial aid received.
• Providing all documentation and information requested by the Office of Financial Aid.
• Registering for the number of hours required for financial aid disbursement.
• Maintaining satisfactory academic progress.
• Using financial aid only for expenses related to attending Wallace Community College.
• Checking College student email account for financial aid information.
• Keeping email and mailing addresses up to date with the College and other financial aid agencies.
• Informing the Office of Financial Aid of all colleges attending or previously attended.

On November 5, 2000, Congress passed the College Scholarship Fraud Prevention Act to enhance protection against fraud in student financial assistance. According to the Federal Trade Commission, perpetrators of financial aid fraud often use luring lines to sell their scholarship services. Students should avoid any scholarship service or website which asserts any of the following statements:

• “This scholarship is guaranteed or your money back.”
• “You can’t get this information anywhere else.”
• “I just need your credit card or bank account number to hold this scholarship.”
• “We’ll do all the work.”
• “This scholarship will cost some money.”
• “You’ve been selected by a ‘national foundation’ to receive a scholarship” or “You’re a finalist” in a contest you never entered.

If you believe you have been the victim of scholarship fraud and wish to file a complaint, or want more information, call 1-877-FTC-HELP or visit the website at www.ftc.gov/scholarshipscams.

Wallace Community College SMS Terms and Conditions

Purpose

This page provides the terms and conditions regarding SMS messaging communications from Wallace Community College.

Wallace Community College (the “College”, “We”, “WCC”) sends text messages using an SMS messaging service to communicate with students about application and enrollment deadlines, application updates, events, reminders, and other important information. Subscribing to the service is not required to apply for or to gain admission to the College. The service provides you with information via text messaging the College deems helpful and pertinent.

Opt-in

Wallace Community College students or prospective students may opt-in to receiving text messages (i.e., SMS messages) by selecting YES to the question “I would like to receive text messages regarding the enrollment process at Wallace Community College” during the application process. You may choose NO to opt-out. You may also opt-out at any time by replying STOP to any text message from WCC.

Messaging Cost

Standard messages and data rates from your wireless carrier may apply. When you opt-in to receive SMS messages, you are responsible for any carrier fees such as data plan charges, text message charges, tolls, out-of-area roaming, and other charges. Message frequency varies per month based on your student status and actions.  Check with your mobile operator for details on receiving text messages (SMS).

Privacy Policy

Your use of the SMS messaging service is governed by the College’s Privacy Policy. Wallace Community College will not ask you for, nor should you provide personally identifiable information, passwords, or any other confidential or sensitive information in SMS messages. WCC does not share your information with third parties except where permitted by the College Privacy Policy. All mobile information you share with the College will remain confidential and will only be used by College representatives to assist you in a more efficient manner. The College does not share phone numbers with external sources.

Wallace Community College – Dothan participates in the State Authorization Reciprocity Agreements.

In accordance with the U.S. Department of Education’s regulation (34 C.F.R. § 600.9), Wallace Community College is authorized to provide distance education to residents residing outside of the state of Alabama through participation in NC-SARA as noted in the National Council for State Authorization Reciprocity Agreements (NC-SARA) Authorization Letter.

NC-SARA Student Complaint Process can be found at Student Complaint Process.

Confirm Your Program Meets Professional Licensure Requirements

Before enrolling in an online/distance education program intended to satisfy a particular state’s educational requirements for the practice of a particular occupation, students should see the Professional Licensure Disclosure. Students may also consult the  College Catalog for additional information.

Alabama Community College System (ACCS) State Student Complaint Process

In 2015, the Alabama Legislature vested oversight of the state’s public two-year institutions of higher education (known as the Alabama Community College System (ACCS)) with the Alabama Community College System Board of Trustees. The Alabama Legislature further directed the Board of Trustees to delegate to the System’s Chancellor the authority to act and make decisions concerning the management and operation of the community and technical colleges. The Chancellor is assisted in these duties by the staff of the System Office, formerly known as the Alabama Department of Postsecondary Education. Consumer and student complaints that are not resolved at the institutional level are thus arbitrated at the state level by the ACCS System Office.

The ACCS is committed to respecting and supporting the work of its member institutions and to providing a quality educational experience for all students. The objective of the student complaint process is to ensure that the concerns and complaints of students are addressed fairly and are resolved promptly. The Alabama Community College System requires each institution to establish its own procedures to address student grievances and complaints. A student must exhaust his/her rights under the institution’s official complaint/grievance policy (see above) before advancing any complaint to the System Office of Alabama Community College System. Students may file consumer/student complaints with the Alabama Community College System by following these procedures:

• If, after exhausting all available institutional processes, a student’s complaint remains unresolved, the student may appeal to the Alabama Community College System using the System’s official online Student Complaint Form.
• The Division of Student Success will investigate the complaint.
• The institution which is the subject of complaint has 15 days to provide a written response to questions and/or concerns raised during the investigation. Such response may or may not contain a resolution.
• The Division of Student Success will adjudicate the matter within 30 business days of receipt of complaint and write a report or letter to the institution and student detailing corrective action, if any is necessary, or stating that the school has no violation of policies.
• If corrective action is needed the institution will have 30 days to comply or develop a plan to comply with the corrective action.
• The System Office will monitor the institution’s compliance to ensure the completion of any required corrective action.
• The decision made by ACCS is final and cannot be appealed.

Wallace Community College offers activities, programs, and services that promote academic support, leadership, and social and cultural experiences. An outline of student activities is included in the College Catalog and Student Handbook and on the College website. Inquiries regarding student activities may be directed to the Office of the Coordinator of Student Life, (334) 556-2477 or dreed@wallace.edu. Information regarding Student Activities may be reviewed here.

Student demographic information is published on the Wallace Community College Institutional Effectiveness Website. Information is also reported to the National Center for Educational Statistics through the Integrated Postsecondary Education Data System (IPEDS). Student demographic information as reported to IPEDS may be viewed here. For additional information about the diversity of the WCC student body, contact the Office of Institutional Effectiveness, (334) 556-2235 or msessions@wallace.edu.

Information on  services for students with disabilities is outlined on the College website. A copy of the Disability Support Services Manual may be reviewed here and downloaded and printed for personal records.

Interested individuals may also contact the following Disability Support Services Compliance Officers:

Wallace Campus
Dr. Ryan Spry, Director, Student and Campus Services
1141 Wallace Drive
Dothan, AL 36303-0943
Physical Location: Room 400 Cunningham Hall
Phone: (334) 556-2587
Fax: (334) 556-2575
TDD: 1-800-548-2546
Email: rspry@wallace.edu

Sparks Campus
Ms. Terri Ricks, Coordinator, Student Services
3235 South Eufaula Avenue
Eufaula, AL 36072-0580
Physical Location: Room 11, Building A
Phone: (334) 687-3543, ext. 4270
Fax: (334) 687-0255
Email: tricks@wallace.edu

Textbook prices are listed on the College website. Textbook price listings may be reviewed here by entering information for your chosen courses.

Should you have any questions for the Bookstore, please do not hesitate to contact us at SM8492@bncollege.com.

The College is required to communicate its policy on transfer credit. Information regarding the College’s policies regarding transfer of credit is outlined in the College Catalog and Student Handbook and has also been included in this section. Students or prospects with questions regarding transfer of credit may contact the Office of the Director of Enrollment Services/Registrar at (334) 556-2468 or admissions@wallace.edu.

General Principles for Transfer of Credit

Coursework transferred or accepted for credit toward an undergraduate program must represent collegiate coursework relevant to the formal award. Course content and level of instruction must result in student competencies at least equivalent to those of students enrolled in the College’s undergraduate formal award programs. In assessing and documenting equivalent learning and qualified faculty members, the College may use recognized guides that aid in the evaluation for credit. Such guides include those published by the American Council on Education, the American Association of Collegiate Registrars and Admissions Officers, and the National Association of Foreign Student Affairs.

Courses completed with a passing grade at other duly accredited institutions are accepted for transfer as potentially creditable toward graduation requirements. Transfer grades of are accepted only when the transfer student’s cumulative GPA is 2.0 or above at the time of admission. If students have a cumulative grade point average of 2.0 or above, the grade is accepted the same as for native students.

During the semesters associated with COVID-19, the College will continue to honor and evaluate transfer grades of pass/fail (or satisfactory/unsatisfactory) grades. The pass/fail grades will be reviewed but will not be calculated into the applicant’s cumulative GPA, which we consider in the application review process. Transfer credit will be awarded for a “pass” final grade. No transfer credit will be awarded for a “fail” final grade. A course-by-course evaluation for each applicant will be conducted for all courses to determine transfer ability and if credit will be awarded at WCC for each transferable course as an elective or direct equivalency. Each program of study determines how these credits are awarded to a student’s degree plan if they enroll.

Transfer students who desire to have coursework completed at international colleges or universities evaluated for transfer credit must submit an evaluation provided by an organization affiliated with The National Association of Credential Evaluation Services (www.naces.org).

Articulation Agreements

Alabama Transfers is a valuable resource for students in the state of Alabama who are seeking a smooth and efficient transition from a community college to a four-year institution. This program offers a comprehensive guide that outlines the transfer pathways, including course equivalencies and requirements, between Alabama’s two-year colleges and its public universities. It is designed to ensure that students can seamlessly transfer their earned credits, reducing the risk of duplication and loss of academic progress. Alabama Transfers not only simplifies the transfer process but also helps students make well-informed decisions about their academic journey. By fostering collaboration between community colleges and universities in Alabama, this program plays a vital role in enhancing accessibility, affordability, and the overall educational experience for students pursuing higher education within the state. The Alabama Articulation and General Studies Committee (AGSC) is responsible for oversight and monitoring of the Alabama Transfers System. Students are encouraged to obtain an agreement by accessing the Alabama Transfers system.

(Formerly known as STARS from its founding in 1994 through November 2022.)

The Alabama Community College System’s 2 to 4 Transfer Program facilitates the seamless transfer from community colleges to selected independent colleges and universities in Alabama. The 2 to 4 Transfer Program is similar to the STARS program in that it allows transfer to four-year institutions. A transfer agreement, if used correctly, will guide the student through his/her first two years of coursework and prevent loss of credit hours upon transfer to appropriate independent four-year colleges and universities in Alabama. Students may access the 2 to 4 Transfer Program system here.

To be entitled to a refund of tuition and fees, students on both the Wallace and Sparks Campuses must officially withdraw by initiating the online withdrawal form. Students can access the online withdrawal form here. A How to Video can be viewed here.  Information and additional details regarding withdrawals may be reviewed here.

Wallace Community College does not have a policy regarding vaccinations; however, the College is concerned about the health and wellbeing of all members of the College community. In this regard, WCC encourages all students and employees to remain current on vaccinations as suggested by appropriate health authorities. The College has also initiated measures to inform students and employees of tips for preventing the spread of COVID-19 and other airborne diseases.  COVID-19 information may be reviewed here.

Wallace Community College believes in the democratic process and makes every effort to educate students regarding the importance of exercising their right to vote. The College is required to distribute voter registration forms to students for federal elections and state elections for governor. In an effort to distribute voter registration forms to students, the College conducts periodic voter registration drives and makes forms available on the College campuses. Students interested in obtaining voter registration forms may contact the Office of the Coordinator of Student Services on the Sparks Campus at (334) 687-3543, ext. 4270 or tricks@wallace.edu and the Office of the Coordinator of Student Life on the Wallace Campus at (334) 556-2477 or dreed@wallace.edu. To register electronically, students may also visit the United States Election Assistance Commission website here.